Lafonda Noh
map-marker San Diego, California

They post erroneous information under my name on the internet.

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On Sept. 12, 2016 I signed up for Z57 Property pulse.

That same day they sent an email, which appeared to come from me, to my entire data base with malfunctioning links. I called my salesperson & immediately cancelled. Followed up with an email. 2 weeks later I noticed they posted inappropriate content to my business FB page.

I called & the high pressure sales person refused to refund my AMEX card stating I was past my 3 day cancellation period. I forwarded him the email where I cancelled the exact same day I signed up. He said he could cancel but I would still need to pay the remainder of my contract. Then they began posting listings to my FB business page with inaccurate pricing.

My seller saw & withdrew her contract from me.

I have close to 50 correspondence where I have tried to cancel and receive a refund, but they refuse and continue to post everyday the listing with the inaccurate price. I've even spoken to management about this entire scenario & for 3 months nothing has been done.

View full review
Loss:
$750
Pros:
  • It was a rip off from the begining
Cons:
  • Argumentative
  • Program i paid a lot of money for
  • Unprofessinal
Reason of review:
Problem with delivery

Preferred solution: Full refund

Anonymous

Z57 Internet Marketing Service Review

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Terrible service. Dont refund as promised. ..do not use
View full review
Reason of review:
Poor customer service
Anonymous
map-marker San Diego, California

Z57 Poor Customer Service

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They could not get my site to work properly, spent months trying to get it to work right. cancelled service then they charged me for more service which was not what I wanted. I cancelled CC so it would not happen again. They called to apologize and said I was complete with my end and I was cancelled. 1 1/2 years later I get a call from collections. I call the company and they said my email correspondence was not an allowable way to cancel even though I emailed a customer service rep and spoke to customer service. Scam *** DO NOT USE THIS SERVICE!!! **** This company is one of the worst in my opinion.
View full review
Loss:
$1000
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Let the company propose a solution

Anonymous

SCAM, they'll take your money but not provide the services

Extremely unprofessional, rude and do not provide the services they guarantee. By law customers should have 3 days to cancel an agreement. I cancelled within hours because they sent an extremely unprofessional email to my entire client list. I cancelled both verbally and in writing which I have verification of, yet they continue to charge my credit card monthly. 9 months later they continue to send emails to my clients with broken links, properties that have not have price updates and bills. I've spoken to customer service reps, supervisors and have been treated very rudely by all. They continue to send inappropriate emails to the client base they originally had for me. If you want to waste your money and tarnish your reputation than Z57 is for you.
View full review
Loss:
$919
Cons:
  • Did not generate leads
Reason of review:
Poor customer service, bad quality, problem with delivery, problems with payment, cancellation policy,

Preferred solution: Full refund

Anonymous
map-marker Houston, Texas

Z57 - Review in Professional Services category from Houston, Texas

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Horrible!! Scam! Misleading! Deceiving! Once they take your money you are on your own! Read the fine print in their contract, it basically state they are not responsible for doing anything they sell you on! The presentation they show you is just that "a show". They will not preform what they promise. Websites do not function properly! Save yourself the stress headache, frustration and save your clients/ business! Also save your money! After going back and forth with Z57 I finally had to dispute the withdraws through my CC company. Z57 would not respond to the CC company. I close my account so they would stop withdrawing my hard earned money and now they are threatening to ruin my credit by reporting to the credit agencies. Do your research hundreds of bad reviews online! I wish I had not trusted these thieves.
View full review
Reason of review:
Not as described/ advertised
1 comment
Guest

Your review is very troubling and surprising. I can assure you that we are not a scam and have the most robust and effective software system of any company in our price range.

We would like the opportunity to discuss this in more detail.

Please reach out to me at heretohelp@***.com. Thank you.

Anonymous

Z57 needs to look up the meaning of "Customer Service"

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This company is the worst. You might as well put your hands up and give them your wallet for all the Return on Investment you get from them. They don't provide what they said they will, I received no business from this program at all, I spent A LOT of money, and when I went to cancel they tried to up sell me, tried to blame me for why I didn't get business and then kept me on the phone so long to try to keep my business that it made me so angry that I would not do business with them again if they were the last company on earth. When I asked for a manager because I couldn't get the guy I was talking to, to stop up selling me and do I wanted him to do, which was cancel this program, he kept me on hold a long time and then when he came back to the phone he said he did get a manager but he had to pull her out of a meeting, like it was my fault no one was available to talk with me, a customer, and that they were doing me a favor by pulling the manager out of the meeting. Apparently, she is the only manager they have. Then they said I called with a 28 day notice not a 30 day notice so they will be billing me for another month, even though I explained to them that they should be professional enough that when a customer calls to say they are unhappy with the product they are receiving that they should just let it go and not try to keep them as an unsatisfied customer and not try to continue to charge them for the horrible program and service that they have received. They wouldn't budge. I guess when you are as terrible a company as them every penny counts because it will be only a matter of time until they will be out of business. WHAT A HUGE RIP OFF. BUYER BEWARE!
View full review
Loss:
$1034
Pros:
  • It was a rip off from the begining
Cons:
  • Unprofessinal
  • Program i paid a lot of money for
  • Snotty customer service operators
Reason of review:
Bad quality

Preferred solution: They need to not bill be the last month since I gave them a 28 day notice and they have plenty of time to cancel my program. They won't be out any money but they sure took a lot of mine for not doing what was promised

Anonymous
map-marker San Diego, California

Horrible company !!!!!! From a former employee

Good Afternoon Mr. Weber, this letter is to let you know my experience working for you and your company, Z57. Coming from a finance/real estate background I had a sense of giving myself an opportunity to spread my wings and do what a few people had in their minds, make a very good income and love what you do. Well, I was interviewed by

Mike Weeks, who at the time was the Regional Sales manager along with Aaron Prichard. During the interview, he explained to me that “we” spend a lot of money to invest in our employees (pre interview and test screening, meaning to see if you are a

“Go getter”). Mr. Weeks asked me a few questions, and along with the tens of thousands of managers across the country asked, “Where do you see yourself in the next five years?” I replied, I want to be sitting in your chair! Nothing against Mike, but my goals was to exceed the average level. I want to gain the confidence and respect from the owner to trust my ability to hire the RIGHT group of people who understand my goals and instill them with the tools to be a success not only for themselves but the company also. He also said we go through a rigorous process of hiring only the individuals that we see can fit within the company’s philosophy. Don Gerould, president, also emphasize this during my training.

So along came the training, Brandon Stigers gave about a week and one half of informative training on sales technique and the product (to develop and create websites for real estate professionals). I thought he did a great job. He also emphasized, as I did earlier, that the company spends “thousands of dollars” of training and prescreening to make sure the candidate is the right fit for the job. Of course, that is not always true.

A few “eggs” are tossed out to make room for those who (the majority), with proper training, product knowledge, and determination are left to succeed.

I was looking forward to going in the “war room” and make a big difference. Of course, you can not see results right away. However, I did everything to make sure I was producing the results within the time allowed (I did produce three sales).

Scott Carlton and Brandon Inouye did a good job teaching me on how I can get around the obvious objections from potential clients. NO one, expected results within a month…right Steve? In any type of business, whether selling scotch tape, furniture, cars, homes, etc. you need some time to familiarize yourself and study to learn that particular trade. Well, after about 5 weeks of training, working on our “lines”, and dialing well over

100 calls/240 min. each day, along with a few of my co workers who started with me, received their first verbal warning from Amanda Camuro, temporary sales manager.

I was surprised given the holiday season, and shorter work week. She also stated if I do not produce two sales this week, I will be written up, and the third week will then seek termination.

Ms. Camuro gave her reasoning of “lack of sales”. She went on to her “catbird seat” to let me know she sold 13 her first month! Wow, I thought good for you! She went on to say you need to sell two websites a week. We have your signed copy of the new

“terms and conditions”. Signed copy? I did not sign anything…she went on to say, “Yes, we gave it to everyone to sign during our daily meeting a couple of weeks ago”. She asked me if I needed some more training and I said, “YES, did you forget it has only been 5 weeks?” Her reply was, “we need people to get results now!” Is this an example of positive energy? I then asked Bill Tarter, Amanda’s boss, to give me some insight on why after five weeks there is now a NEW policy in affect. He explained to me that this policy is the new rule. I explained to him, that I am here to work hard and will do anything, whether it is product info, learning a new technique, etc. to sharpen my tools.

I also told him that this policy may create an “in/out revolving door” company. You are supposedly spending thousands of dollars on training to new hirers and then decide to let them go? This doesn’t make any sense. Do you want to be recognized has this type of example? He responded, “Absolutely not”.

Well, after only five weeks, I have my first verbal warning. You have yelled, kick, and screamed “positive” energy to your staff and employees, I have only experienced a negative force from Ms. Camuro, who lacks the “HUMAN element” of being recognized as a manager, she is merely an “executive secretary” in my eyes. Many of my

co-workers feel the same way. According to a recent Forbes Magazine article (which you adore your framed #2174 ranking out of 5000 companies in the lobby) it takes AT least three to four months for a new employee to get himself/herself to learn the business practices/goals of a company, NO matter how many years he/she has learned from the past. I understand this is a business, and there are goals, there are also realistic goals.

Mr. Tarter has some type of vision where everyone needs to hammer out 3-5 sales a week very soon. That is unrealistic. If this was true you would have more than six “vets” on your sales floor in the past 9 years. According to Mr. Weeks, during my interview, he explained to me that over half of the sales force were let go earlier in the year due to “cost”. I didn’t quite understand that. However, there was a pattern of 85 to 90% of the sales staff either were let go or quit! I believe in my experience of managing you must have a realistic goal and create a solution to your goal instead of “do this, or else”.

One more thing, you pump up your “Z57 Vision” core of values. Let us go through the real value of a few, shall we?

We are positive and inspiring- Ms. Camuro is neither.

We have fun- Fun? You invite the employees to a Christmas party, and you have a few appetizers, with the restaurant taking away what is left at exactly 9pm off the floor with the remaining guests coming late with nothing to eat. Some of your employees expressed the same feelings as I did, upset and disappointed. Maybe, one of the reasons, people leave the company because they do not feel appreciated.

I have NEVER attended a work Christmas party that at the very least gave their employees dinner and drinks.

Here is a suggestion- a company is built on not of their product, but the workers. The employees build the core and foundation of what a company is today, not the product. Without the employees, a company is stagnate. For the next Christmas party, write a bigger check and with more class, or do not have one at all. Be the one in a million, instead of the one of a million.

Exceed expectations- I certainly exceeded expectations along with others within a timeframe, but again, “you clipped my wings before I can fly”.

Appreciate and recognize- This is the most damning! On my last day of getting one deal. I opened a lady in Newport Beach around 3pm and she agreed to a closing at 4pm. Unfortunately, she was not there. But I wanted to call back in another five minutes to reach her. However, Mr. Tarter took me away trying to get the deal and told me that they are letting me go due to lack of sales. I asked him, “give me a chance to go back and call her in the next 5 – 10 minutes so I may reach my goal. His reply? - NO. You must be joking! In the past many sales reps have stayed hours after 4:00p to achieve their weekly/monthly goals. BOTTOM LINE- Mr. Tarter did not recognize the drive nor appreciate what I was trying to do for myself and the company. That in turn is a BAD OMEN for him and unfortunately for your company. You boast your company to be inspired, commitment, maximize, and honesty and turn it to a highly Bullsh** image of negative, dishonesty and selfishness.

Mr. Weber, before creating a “Core Value Chart”, you must FOLLOW each one. It is easier to say it (RA, RA!! Clap your hands, jump on tables…) than truly carrying out the statement. I do NOT thank you for giving me the opportunity to work for your company. Instead if I knew before what this company truly represents, I would have never accepted this position and put my energy towards another job. Good luck to your future endeavors.

Regards,

View full review
5 comments
Orpha Uck

This review needs to be removed as it’s dishonest and defamatory. I am asking the poster to remove it or I will be forced to take legal action against them which will involve getting a subpoena to release the IP address of the person who posted this. At which point, a subpoena will be issued to the internet service provider for the identify of that person and a defamation lawsuit will be pursued for damages that this post has caused.

Demetra Xdu

I'm really glad I did my due diligence researching reviews with this company before pulling the trigger. It's amazing they would really have a BBB logo on their homepage with links to complaint after complaint.

Guest

There are many employers like this. They promise the world.

Talk the talk, but can never walk the walk. Best of luck to you and thank you for sharing.

Wiley Fkj

This review is referencing events that occurred in 2007 or prior. Every member management team outlined in this review no longer works at Z57 and majority have not been employed here for more than 7 years.

We were acquired by Constellation Software in 2012 and have made some really awesome improvements to our business, culture and product so it seems very unfair to judge a company based on events that occurred almost 10 years ago. We would also like to ask the original poster why this review was placed now, so many years after the events took place?

Guest
reply icon Replying to comment of Wiley Fkj

2007 things were the same as 2016 and I'm sure the same as 2017 and on. They are a true bait and switch company from the top down and through and through.

Most of the positive reviews online are "shills" and employees and the rare compared to the 1000's of horrible reviews from yelp to the BBB.

This summary is accurate and honest. Is you want some sales training and some hourly income for 30 days and then tossed out because no one to buy from a company with bad reviews... this is your place.

Otherwise steer clear.

Also #Z57, Constellation Software, #Zurple

View more comments (4)
Anonymous
map-marker Mount Laurel, New Jersey

Short Review on October&nbs-04:00;11,&nbs-04:00;2016

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Buyer beware ! Z57 is a scam. I cant believe any national company would stand behind them. Don't fall for there sales tactics and add-ons. If you ever want to cancel good luck. Also read all your fine print in the contract. This company allows you to sign contract via email but you have to verbally cancel. This company is all about the money . They offered to cancel for a fee. Really.
View full review
Reason of review:
Return, Exchange or Cancellation Policy
Jayani Ffh
map-marker Avondale, Arizona

Have tried to Cancel and they will not cancel.

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I signed up for this "thinking" that they will provide great service and get me leads as promised. I only generated a couple leads from thier website. I called to cancel in March by email and they said I had to cancel over the phone. I called and cancelled in March and they requested me to stay on temporarily so they could "prove" they could provide me better service. Of course they could not. I had emailed and called back to cancel again, and now they will not allow me to cancel since i am a couple months behind on my payments. So they keep charging me even though I told them to cancel. I had to change my payment method to me charge card instead of my debit card. Now I go and find out that they input my debit card number back in withOUT my authorization to make a payment. how can they input my debit card back in when I removed it as a method of payment. Now I get a bill that states that I still owe this months payment when they already took it out. I cant believe that they are not allowing me to cancel my service and keep charging me for something I cancelled and I am no longer under contract with them. Now they say that they are going to send me to collections. This company is unbelievable.
View full review
Loss:
$499
Cons:
  • Performance promised
  • Cant cancel
  • Did not generate leads
Reason of review:
Did not deliver anything they promised. Still charging after I tried to cancel.

Preferred solution: Let the company propose a solution

2 comments
Guest

There doing me the same way

Guest

Sounds about right. They are very deceiving with their tactics.

I dont know why when I tried to cancel towards the end of the month they tried everything to push it off until the next. Prob some sort of a bonus they try to get.

Prof scam artists. Either way stay away.

View more comments (1)
Anonymous

Horrible service

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After being in the business for many many years, everything promised with this company was not deliverable unless I handled it such as IDX service which they could not grant me, unless I did it or just kept calling to bug them. I had to take care of getting my own IDX, have proof of everything I am speaking of . The rep who did the fast talking, they start with people who have a fb or web presence and start with they can compliment your web site with them along with your fb page. I said over 7 times I do not want a year contract. I would like to try it month to month. Oh no problem,,,2nd person gets on the line and reads really fast, I repeat no problem until you pay the bill which was 280.00 more than the quoted set up fee. There is no way for what they were offering would I paid over $500.00 for!! That fast and loose talk. My website the pics of listings were not showing up, when I asked for help my rep and the help played volley ball with my call. Smart aleck supervisor said she listened to the tape and basically I was wrong. I didn't have the right to hear it. Thank God for Web.com had it not been for their service I did not know that this Z57 had me off the radar totally. I ranked highed when z57 called, I went into non existence. Web.com called to ask me what changes were made because I dropped from a no.2 slot on google rankings for my page to zilch. Algorithms, placements everything...why? Because of the basic function, no key words, tags or by line! This is rudimentary for a novice to know this. When I called to cancel and found my bill and everything had been a bunch of *** they insisted it was not their fault etc. I filed a complaint with my CC company and the BBB and the AG. I found out with all the complaints I will never sign up without checking the BBB, again! Had I known what I know now. I just had a rude guy call from there and played the macho vs macho and advised him my attny is handling. He told me he comes from a family of attorney's? Why do I care? Does this guy not understand that is the proper dialog when they refuse to understand they are canceled? Poor service by far.
View full review
Pros:
  • First gotcha conversations
Cons:
  • Very rude
  • Argumentative
Reason of review:
Everything above

Preferred solution: Full refund

Anonymous
map-marker Tucson, Arizona

You are the worst

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they keep charging me after I closed my account last year and they are saying that they will send mu account to collection!! The poepole that work there have no manners! they are liars and just eant your money and I canceled my subscription both by email and by phone 30 days prior after about 1 year. I was then sent a bill for 147.00. They told me that I re joined and I owe them and my bill was going to be send up to collection!{{REDACTED}}
View full review
Loss:
$1500
Cons:
  • Staff
  • Not being able to cancel bad service
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

1 comment
Guest

Hi, if you feel like we made an error in your billing please reach out to me at heretohelp@***.com so I can investigate further and rectify. However, as a business we will pursue outstanding balances owed by clients even after you canceled since that is for services rendered.

Z57 Management

Itati Edt
map-marker Roswell, Georgia

Z57 Internet Marketing Service Review from Roswell, Georgia

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Z57's content building program was also full of irrelevant material. I wanted to have articles specific to my area that would give people a sense that I ws dialed into the area. Instead, they posted articles that prompted me to call them to have them removed as they were not real estate related. I was never able to convert a lead and that speaks volumns to me. Still have not received a phone call from any client services person - rather a form letter response that they have on file to this website in an attempt to appear concerned. The only thing they are concerned about is getting money (Jenny).
View full review
Reason of review:
Not as described/ advertised
6 comments
Guest

No it was attempted by a call from an associate who said they would call me back that day after I let them know the whole story. He said they did have some issues with their product and recently acquired another company to improve their services.

I suspect they learned while researching the problem that they were paid by my bank after the charge dispute i lodged was overturned and just decided to say fxxk oxf by not calling back.

Exemplifies their company as only interested in getting paid. In fact, their relentless pursuit of getting paid rather than resolving their lousy service underscores their operation of hassling until the client capitulates due to fatigue!!!

Wiley Fkj

Hi Jenny,

We do utilize RSS feeds to post a steady stream of content to your Facebook page. These feeds include, Dwell, HGTV, Huffington Post Real Estate, etc.

This is in addition to your listings an our newest feature of posting IDX listings to your page. The reason is to ensure that you always have fresh content posted on your site. We also encourage all clients to do a few of their own custom posts each week to supplement. We also set up a localized RSS feed during your initial Fast Start appointment.

I'm not sure if you have completed this but it would definitely help! We are in inbound call center with agents standing by on your time to assist you. We do not call out to agents but instead take calls from you. Please reach out at 800-899-8148 x5 so we can assist you.

The reps will be able to help you discuss your results and improve your lead capture rate. We want to ensure our clients are as successful as possible!

You can also reach out to me directly at heretohelp@z57.com and I will look further into your account and see what I can do to assist you. Have a wonderful day.

Itati Edt
reply icon Replying to comment of Wiley Fkj

I am accustomed to exceeding a clients expectations. I do not place the burden on a client to resolve an issue.

This is a fundamental problem with your organization. You should be aggressively seeking to correct the problem without making subtle threats about escalating legally.

You figure it out. I am finished with you.

Wiley Fkj
reply icon Replying to comment of Itati Edt

We definitely strive to exceed expectations with all our clients. If that didn't happen for you please reach out at heretohelp@z57.com so I can locate your account and resolve your issue.

Even if all you provide is your domain name I can review your account and see what is going on. I'm unclear on what you mean by escalating legally?

Itati Edt
reply icon Replying to comment of Wiley Fkj

Oh really. Ask Jenny - she like to send those memos.

Wiley Fkj
reply icon Replying to comment of Wiley Fkj

Unfortunately without some identifying information I cannot locate your account. I cannot speak to your challenges without researching your account so I'm still confused about the your legal comment.

I would love to help you but I can't do so unless you reach out to heretohelp@z57.com. I look forward to your email so we can get everything squared away.

View more comments (5)
Itati Edt
map-marker Alpharetta, Georgia

Weak product

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I made the mistake of signing up for a year with the website "lead generation" program. I never converted one client. I also included their Facebook content program and the articles submitted were nonsense. I had another webpage company known as Real Geeks check the page and they shredded it as lacking fundamental SEO reach. That company clearly demonstrated the webpage weaknesses in a video email and I was convinced that Z57 is way behind Google analytics related strategies. As a result, I would advise anyone to strongly consider seeking another company because this product is outdated. The company is more interested in getting paid rather than improving their product. A valuable lesson was learned - any contract as lengthy as theirs, is a red flag.
View full review
Loss:
$2600
Cons:
  • Outdated product
  • Not being able to cancel bad service
  • Not converting 1 lead - poor
Reason of review:
Bad quality

Preferred solution: Stop sending me threatening payment notices - I sent my response that I informed the sales associate to discontinue service but it never was relayed properly. They refuse to address that email I sent.

3 comments
Wiley Fkj

I apologize that you have not received a response back. I will filter back through my messages to ensure I didn't miss yours!

Since I don't have your account info I'm not able to look up your account to see what is going on. So I'm unsure of where you are at in the cancellation process. We do require you to make a verbal cancellation request to our Client Development department at 800-899-8148 x5. We do not accept email cancellation request.

In regards to the emails, I'm assuming that you received the automated emails that get triggered in a payment does not go through. We have ALWAYS offered a month-to-month option since we started doing business 16+ years ago. We only recently started offering contracts because that allows some clients to come on board with a lower setup price. That change was specifically driven by client feedback.

Every company that has been in business as long as we have will have negative reviews since that is the nature of doing business. Check out what our happy clients have to say at http://www.z57.com/reviews-from-clients/ which is updated weekly. If you are inclined you can always send the video, but SEO companies make those about all websites regardless of the quality so please take the content with a grain of salt. Our Facebook & website product is top of the line and we were first to market for a real estate Facebook product (yes we started before Back at You) and have been specifically in the real estate space for 16+ years.

I would be more than happy to discuss this with you further.

Please reach out with your information at heretohelp@z57.com and we can schedule time to speak about your account. - Jelena Arnold

Wiley Fkj

Thank you for your feedback. Z57 is marketing platform that can assist you to generate, capture and nurture more business.

By generate we specifically focus on driving traffic to your website. For Facebook we leverage lots of RSS feeds (HGTV, Houzz, Huffington Post, etc) to keep fresh content on your page. Posts also include our own custom RSS feed plus your listings. We are the only company out there that is currently leveraging Facebook as a way to drive large amounts of website traffic.

We also do not focus on SEO because is not a proven strategy for individual real estate agents. We have an SEO friendly product that was built within the past few years and is continuously updated by an advanced development team. It is very common for other SEO companies to discredit websites of others to gain additional business. It is also quite common in this industry to have 12 month contract options.

Any new client is given the option to join at month-to-month or a year contract.

Overall, we have a support team that provides marketing support to our clients. If you want to learn how to increase your results please give us a call at 800-899-8148 x5 so we can assist you!

Guest
reply icon Replying to comment of Wiley Fkj

I now use Back At You for Facebook on a month to month basis and can discontinue no questions asked at anytime. They have a tremendous click rate compared to your nonsense ads.

If you would like to receive the video critique of your obsolete product please ask. Your lack of addressing the threatening emails is not surprising. I have called and left messages for Bill Corcoran and Jelena Arnold to voice my problems - no return calls as of now.

Google Z57 complaints - very sad I did not early on. As for your new clients having a month to month option, I begin to wonder if your bully tactics backfired in court.

View more comments (2)
Marshayla Jsf
map-marker Glendale, Arizona

Worst Company period

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I was looking to increase my leads, and they called at the right time where i was open to looking at new marketing programs. They talked me into it and I signed up.

Two weeks after I signed up, one of their sales people contacted me and tried selling me a pay for click program for an additional $200/month. I declined and did not hear from them again until I attempted to cancel. They said I signed up for a year and too bad. I had another sales person call me 7 months later and I cut him short saying, "thank you for your call, I was just going to call you to cancel.

Can you help me with that?" He looked up my account and said my expiration was 3/31/16. I called today and they said I needed to give them 30 day notice. I told her that I had talked to one of their people a month ago, and of course they had no record of that. Unbelievable!

No results, no service, and not willing to help once you tell them you want to cancel. Stay away!

View full review
Loss:
$1500
Reason of review:
Not as described/ advertised

Preferred solution: Cancel my contract now!

1 comment
Wiley Fkj

I apologize that you feel like your experience wasn't up to par. We strive to provide all our clients amazing and quality service.

We were able to locate your account and reviewed the recorded call on 3/2/16 with your upgrade sales rep. The call lasted for 1 minute and during that time you said you weren't interested in scheduling an appointment because you were thinking of canceling at the end of the month. You then thanked the rep for his time and the call was disconnected. We did not set incorrect expectations during that call and the ball was not dropped.

Please reach out to me directly at heretohelp@z57.com to discuss this situation further. We would love to get back on track and show you exactly how to use the program.

We automate the majority of the marketing, but in order to get the most of the service we do ask that you spent ~60 minutes per work working on your internet marketing. Thank you for your time and we wish you all the best of luck in the future.

Anonymous
map-marker Coeur D Alene, Idaho

Z57 hijacked my URL and email and holds me hostage at $70 per month

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If I could drive to their location to speak to a manager, I would do so. I have been with the company for over a decade where they have extracted nearly $9,000 from me for a website and email service.

I was threatened fines by my mls because it turns out that the IDX feed they used was illegal. So I hired another company - TWO YEARS AGO- to run a site. For 2 years, at $70 a month to Z57, I have attempted to resolve the issue - like have them release my URL (that I owned prior to their building me a website) and to switch out my email. There is never a manager on duty to speak to me.

My requests to speak to a manager will take "3 business days to respond to" although when I speak to the next rep 3 days later, they say that there is no request logged. This is quite the scam.

If anyone else reading this has had a similar experience, contact me and we can work together with an attorney to seek resolution. Emily Dishman, Fortus Realty 208-704-**** (I would include my email - but they have hijacked it)

View full review
Loss:
$8600
Cons:
  • Hijacked my url
  • No manager will call me back for 2 years
  • Tried to cancel for 2 years
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

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